Ok93 Privacy Policy — Your information is safe with us

1 Introduction to the Privacy Policy

Ok93 is a trusted online gaming and betting platform for users in Bangladesh. From creating your account to every gaming session, we ensure your personal data is protected to the highest standard.

This Privacy Policy explains what types of data ok93 collects, why it is collected, how it is stored, and the circumstances under which it may be shared with third parties. Our Privacy Policy is built in accordance with international data protection standards and is reviewed regularly.

Ok93 believes that transparency and user trust are the foundation of a lasting relationship. That is why we are fully open about our data practices. If you have any questions, feel free to reach out to our support team at any time.

• This Privacy Policy applies to the ok93 website, mobile app, and all associated services.
• Ok93 may update this policy at any time, and all changes will be published on the website.
• Ok93 does not knowingly collect personal data from individuals under the age of 18.

2 What Data Is Collected

Ok93 only collects information necessary to provide its services. Below is a detailed list of the types of data ok93 may collect:

3 How We Collect Information

Ok93 collects information through several methods. Each method is fully transparent and based on user consent.

• Direct Submission: Information you provide during registration, identity verification, or when contacting support.
• Automatic Collection: Through cookies, log files, and tracking technologies while using the ok93 website or app.
• Payment Processors: Transaction data received from the payment gateway during deposits or withdrawals.
• KYC verification service: Information received through licensed third-party KYC providers for identity verification.
• Technical Logs: Server logs and device fingerprint data used to maintain security.

4 Purpose of Data Use

Ok93 uses collected data solely for specific and legitimate purposes. We never misuse data or use it for unnecessary activities.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and betting transactions.
• To fulfill KYC and age verification requirements.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve issues.
• To personalize promotional offers and bonuses (with your consent).
• To improve ok93's services and user experience.
• To meet legal obligations and regulatory requirements.

5 Data Sharing Policy

Ok93 treats the privacy of your personal data with the utmost importance. However, there are certain circumstances under which information may be shared:

• Payment Processors: Financial information required to complete transactions is shared with the payment gateway.
• KYC service provider: Required documents are shared with licensed KYC providers for identity verification.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from government authorities.
• Security Investigation: Information may be disclosed to relevant authorities to investigate fraud or illegal activity.
• Technology Partners: Technology providers that support ok93's operations may have limited access to certain data.

6 Data Security Measures

Ok93 uses advanced technology and processes to protect your personal data. Our security measures are layered across multiple levels to prevent any unauthorized access.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in our database is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) adds an extra layer of security to your account.
• Security experts regularly audit the system for vulnerabilities.
• Ok93 staff cannot access any user's data beyond what is required for their role.
• Suspicious login attempts or access are automatically flagged and trigger an alert.

7 Cookie Policy

Ok93 uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device that help the website recognize you on future visits.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
• Performance Cookies: Used to analyze which pages of the ok93 website receive the most traffic.
• Functionality Cookies: Used to remember your language preference and personalized settings.
• Marketing Cookies: Used to display relevant promotional content — you can opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some ok93 features to not function properly.

8 User Rights

As an ok93 user, you have specific rights over your own data. We respect these rights and aim to respond as promptly as possible.

• Right to Access: You can submit a request to know what personal data ok93 holds about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You can request a copy of your data in a portable format.
• Right to object: You may object to certain types of data processing.

9 Data Retention Period

Ok93 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account information is retained while the account is active and, after closure, in accordance with regulatory requirements.
• Transaction records are retained for a minimum of 5 years in accordance with legal obligations.
• KYC documents are retained for a specified period in accordance with regulatory guidelines.
• Marketing preference data is deleted if you opt out.
• Temporary session data is automatically deleted at the end of each session.

10 Policy Updates & Contact

Ok93 reserves the right to update this Privacy Policy as needed. For any significant changes, ok93 will post a notice on the website and, where possible, notify registered users by email.

If you have any questions or complaints regarding this Privacy Policy, please contact the ok93 data protection team. We aim to respond within 7 business days.

• The effective date of any Privacy Policy update will be noted on this page.
• Continued use of ok93 after any changes takes effect will be considered acceptance of the updated policy.
• Where both a Bengali and English version of this policy exist, the English version shall prevail in the event of any conflict.